Terms of use for PLC services



Note the disclaimers in clause 7 and the limitations on liability in clause 8.

Note also that these terms of use encompass all our services, to some of which you may not subscribe, and these terms should be read accordingly.


You or Your: The person, firm, corporation or other organisation entering into this agreement with us by accepting these terms. Where the context so requires, You or Your includes your Authorised Users.
Us, We, or Our: Practical Law Company Limited.
Authorised Users: includes without limitation any person whose principal place of work is one of Your Sites.
Confidential Information: information that is proprietary or confidential and is either clearly labelled as such or identified as Confidential Information in clause 6.
Services: includes Hosting Services and provision of Know-How, as the context requires.
Hosting Services: the services we provide to allow you to access and use the Software, including hosting set-up and ongoing services, as described in schedule 1.
Know-how: know-how provided by us to you under this agreement as specified in the Subscription Fee invoice.
Software: The software provided by us or by our suppliers which enables you to use the Services, including data schemas, data models, databases and the like.
Subscriber Data: The data input by you (and anyone authorised by you) for use in conjunction with the Know-how. Subscriber Data includes your annotations to the Know-how, which are maintained via the Hosting Services.
Subscription Fee: The subscription fee for the Services to be provided under this agreement, as specified in our invoice relating to this agreement.
Subscription Period: The period in respect of which a Subscription Fee is payable for any Service, as specified in our invoice relating to this agreement.
Your Sites: All sites, offices and locations that you and we have agreed are covered by this agreement and are listed in schedule 2.


2.1 We authorise you and your Authorised Users to use the Know-how for which you agree to pay us the Subscription Fee.

2.2 This authority and licence starts when you enter into this agreement and ends

(a) if the Subscription Period expires without your agreeing to renew this agreement on the terms and Subscription Fee then applying; or

(b) if this agreement is terminated under clause 9.

2.3 You may

(a) Search, view, copy and print out material containing Know-how for your own use;

(b) Copy, revise, customise and use standard documents and clauses containing Know-how for the purposes of any matter on which you are advising;

(c) Make available to clients, potential clients and others copies of materials that contain Know-how on a reasonable, non-systematic basis that is not commercially prejudicial to us, subject to crediting third parties where such material is attributed to them;

(d) Access the Know-how while away from your principal place of work.


3.1 We hereby grant you on the terms and conditions of this agreement a non-exclusive, non-transferable licence to access the Software through the Hosting Services and to use the Software solely for your business purposes (and for the avoidance of doubt, nothing in this agreement grants to you any rights whatsoever in or relating to the source code of the Software);

3.2 You shall not store, distribute or transmit any material through the Hosting Services that is unlawful, harmful, threatening, defamatory, obscene, harassing or racially or ethnically offensive; facilitates illegal activity; depicts sexually explicit images; or promotes unlawful violence, discrimination based on race, gender, colour, religious belief, sexual orientation, disability, or any other illegal activities;

3.3 You shall not:

(a) attempt to duplicate, modify, disclose or distribute any portion of the Software; or

(b) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form any of the Software, except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties; or

(c) use the Software or Hosting Services to provide hosting services to third parties, without our prior written consent; or

(d) transfer, temporarily or permanently, any rights or obligations under this agreement, or

(e) attempt to obtain, or assist others in obtaining, access to the Software, other than as provided under this paragraph.

3.4 We confirm we have all the rights in relation to the Software that are necessary to grant all the rights we purport to grant under the terms of this agreement.


4.1 You will take reasonable steps to ensure that Authorised Users comply with the terms of use of the Services in this agreement and do not:

(a) copy, print out or otherwise reproduce any Know-how nor any material relating to part of the Services, except as permitted under this agreement or authorised by us in writing;

(b) make any part of the Know-how or of the Services available to anyone whose principal place of work is not one of your organisation’s sites, except as permitted under this agreement or authorised by us in writing;

(c) alter any part of the Know-how or Services; or

(d) purport to assign or otherwise dispose of your rights under this agreement.

4.2 You will take reasonable steps to ensure that nobody other than Authorised Users accesses the Know-how or Services using accounts created with your username and password.

4.3 You acknowledge and agree that we and our licensors own all intellectual property rights in the Software, the Know-How and the Services. Except as expressly stated in this agreement, this agreement does not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences in respect of the Software, Know-how, Services or any related documentation.

4.4 Subject to clause 5 (Our obligations), you will defend, indemnify and hold us harmless against claims, actions, proceedings, losses, damages, expenses and all costs arising out of or in connection with your use of the Software or Services, provided that:

(a) you are given prompt notice of any such claim;

(b) we provide reasonable co-operation to you in the defence and settlement of such claim, at your expense; and

(c) you are given sole authority to defend or settle the claim.

4.5 You are responsible for configuring your information technology, computer programmes and platform in order to access the Services. Notwithstanding clause 5.5, you should use your own virus protection software.

4.6 By submitting any individual's personal information to us or our affiliates, service providers and agents, you agree, and confirm your authority from such other individual, to our collection, use and disclosure of such personal information in accordance with our privacy policy available at PRACTICAL LAW COMPANY LIMITED - DATA PROTECTION POLICY ( www.practicallaw.com/3-386-5597) (www.practicallaw.com/3-386-5597).


5.1 We warrant that you will not infringe any third party intellectual property rights by using the Know-how and we will indemnify you against losses, costs or expenses you may incur as a result of any claim that the use by you of the Know-how infringes any third party intellectual property rights, provided you notify us within a reasonable time of any such claim being made. This warranty and indemnity are unlimited but do not extend to claims in respect of Software.

5.2 In relation to any part of the Software owned by us we shall defend you against any claim that your use of the Software infringes any United Kingdom patent, copyright, trade mark, database right or right of confidentiality, and shall indemnify you for any amounts awarded against you in judgment or settlement of such claims, provided that:

(a) we are given prompt notice of any such claim;

(b) you provide reasonable co-operation in the defence and settlement of such claim, at our expense; and

(c) we are given sole authority to defend or settle the claim.

5.3 In the defence or settlement of the claim, we may at our discretion obtain for you the right to continue using the Software, replace or modify the Software so that it becomes non-infringing or, if such remedies are not reasonably available, terminate this agreement without liability to you. We shall have no liability if the alleged infringement is based on:

(a) a modification of the Software by anyone other than us; or

(b) your use of the Software in a manner contrary to the instructions given to you by us; or

(c) your use of the Software after notice of the alleged or actual infringement from us or any other person.

5.4 The foregoing states your sole and exclusive rights and remedies, and our entire obligations and liability, for infringement of any patent, copyright, trade mark, database right or right of confidentiality.

5.5 We will take reasonable steps to ensure that Software and data files we supply to you as part of the Service are virus-free.

5.6 We will use our best endeavours to ensure that Subscriber Data is maintained securely and is properly backed-up. In the event of any loss or damage to Subscriber Data, your sole and exclusive remedy shall be that we use our best endeavours to restore the lost or damaged Subscriber Data from the latest back up of such Subscriber Data. We shall not be responsible for any loss, destruction, alteration or disclosure of Subscriber Data caused by any third party (except those third parties sub-contracted by us to perform services related to Subscriber Data maintenance and back-up).

5.7 We will use our best endeavours to ensure that the Services are provided continuously and that access to our website is not interrupted by any event within our control. We will notify you in advance of planned downtime, which, if reasonably practicable, will be scheduled outside normal United Kingdom office hours.


6.1 Each party may be given access to Confidential Information from the other party in order to perform its obligations under this agreement. A party's Confidential Information shall not be deemed to include information that:

(a) is or becomes publicly known other than through any act or omission of the receiving party; or

(b) was in the other party's lawful possession before the disclosure; or

(c) is lawfully disclosed to the receiving party by a third party without restriction on disclosure; or

(d) is independently developed by the receiving party, which independent development can be shown by written evidence; or

(e) is required to be disclosed by law, by any court of competent jurisdiction or by any regulatory or administrative body.

6.2 Each party shall hold the other's Confidential Information in confidence and, unless required by law, not make the other's Confidential Information available to any third party, or use the other's Confidential Information for any purpose other than the implementation of this agreement.

6.3 Each party shall use its best endeavours to ensure that the other's Confidential Information to which it has access is not disclosed or distributed in violation of the terms of this agreement.

6.4 Neither party shall be responsible for any loss, destruction, alteration or disclosure of Confidential Information caused by any third party (except, in our case, those third parties sub-contracted by us to perform services related to Subscriber Data maintenance and back-up).

6.5 You acknowledge that the Software is our Confidential Information.

6.6 We acknowledge that the Subscriber Data is your Confidential Information.

6.7 This paragraph shall survive termination of this agreement, however arising.


7.1 We give you no warranty or assurance, except as set out in clause 5 above. We declare and you acknowledge that all implied warranties and conditions are excluded to the maximum extent permitted by law

7.2 Our policy is to conduct our business at all times in a professional manner and to best practice standards. We use our best endeavours to maintain Know-how up to date and to develop our Services to meet subscribers’ needs. However, you should note in particular:

(a) The Know-how is not intended to constitute a definitive or complete statement of the law on any subject, nor is any part of it intended to constitute legal advice for any specific situation.

(b) The Know-how includes archived information and resources, which may be incorrect or out of date.

(c) We give you no warranty or assurance that the Services and our means of delivering them are compatible with your software or computer configuration.

(d) We may change part or all of any Service at our discretion.


8.1 This paragraph sets out our entire financial liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:

(a) any breach of this agreement;

(b) any use made by you of the Services or the Software or any part of them; and

(c) any representation, statement or tortious act or omission (whether negligent or otherwise) arising under or in connection with this agreement.

8.2 Except as expressly and specifically provided in this agreement:

(a) you assume sole responsibility for results obtained from the use of the Software and the Services by you, and for conclusions drawn from such use. We shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided by you in connection with the Services, or any actions taken by us at your direction; and

(b) all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement.

8.3 Nothing in this agreement excludes our liability:

(a) for death or personal injury caused by our negligence; or

(b) for fraud or fraudulent misrepresentation.

8.4 Subject to clause 8.3 above:

(a) we shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses or pure economic loss, or for any special, indirect or consequential loss costs, damages, charges or expenses however arising; and

(b) our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the Services during the 12 months preceding the date on which the claim arose.

8.5 Under this paragraph, our liability includes that of any company in our group and our and their respective agents, employees and sub-contractors, you includes any other party claiming through you and loss or damage includes any losses, damages, costs or expenses whatsoever or howsoever arising in connection with the Service, whether under this agreement or other agreement or in consequence of any misrepresentation, misstatement or tortious act or omission, including negligence.

8.6 We shall have no liability to you under this agreement if we are prevented from or delayed in performing our obligations under the agreement or from carrying on business by acts, events, omissions or accidents beyond our reasonable control, including without limitation default of sub-contractors, strikes, lock-outs or other industrial disputes, failure of a utility service or transport or communications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood or storm.


9.1 This agreement will terminate if you or we are in material breach of any of its terms and if the breach is not remedied within the period of twenty working days after written notice of it has been given to the party in breach. If we are in material breach as a result of circumstances within our control, you will be entitled to pro-rata return of the Subscription Fee.

9.2 On termination of this agreement for any reason:

(a) all licences granted under this agreement shall immediately terminate;

(b) subject to the exceptions in this sub-paragraph, you will take reasonable steps to delete the Software and the Know-How from your electronic media, including your intranet and electronic storage devices so that you no longer have an electronically functional copy of the Software or any part of the Know-how. However, you are not required to delete from your electronic media any part of the Know-how that before termination has been substantially amended by you or incorporated into drafts or agreements relating to any transaction on which you are advising (and which you require to complete the transaction and to keep records of it.) You are not required to delete or destroy printouts containing Know-how that were made prior to termination, or copies of such printouts;

(c) we may destroy or otherwise dispose of any of the Subscriber Data in our possession unless we receive, no later than ten days after the effective date of the termination or expiry of this agreement, a written request for the delivery to you of a print-out of the then most recent back-up of the Subscriber Data. We shall use reasonable commercial efforts to deliver the print-out to you within 30 days of receipt of such a written request, provided that you have, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination). You shall pay all reasonable expenses incurred by us in delivering such print-out; and

(d) termination shall not affect or prejudice the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination.


10.1 The rights provided under this agreement are granted to you only, and shall not without our prior written consent be considered granted to any subsidiary or holding company. You may not, without our prior written consent, assign, transfer, charge, sub-contract or deal in any other manner with all or any of your rights or obligations under this agreement.

10.2 This agreement is not intended to benefit anyone other than the parties to it and, in particular, no term of this agreement shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party.

10.3 Unless specifically provided otherwise, rights arising under this agreement are cumulative and do not exclude rights provided by law.

10.4 If any provision (or part of a provision) of this agreement is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.

10.5 If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

10.6 This agreement and the Subscription Fee invoice constitute the entire agreement and understanding of the parties and supersede any previous agreement between the parties relating to the subject matter of this agreement. Each of the parties acknowledges and agrees that in entering into this agreement it does not rely on, and shall have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently made or not) of any person (whether party to this agreement or not) other than as expressly set out in this agreement. The only remedy available to it for breach of the agreement shall be for breach of contract under the terms of this agreement.

10.7 English law governs this agreement and the parties submit to the non-exclusive jurisdiction of the English courts.








You represent and warrant that your contributions and any associated materials submitted by you for publication on the portal are your original work and that you are the sole legal and beneficial owner of all rights of copyright and other rights in such contributions and materials throughout the world, free from all third party rights of any kind, and that such contributions and materials contain no defamatory statements. This warranty and representation is deemed to be repeated in relation to updated materials on each occasion that you submit such materials for publication.

You indemnify us in respect of any loss or expense arising out of publication of such contribution and materials including, without limitation, actions for breach of copyright.

Date and Signatures.

This agreement has been entered into with effect from [DATE].

Signed by [NAME]
for and on behalf of [NAME OF SUBSCRIBER]


Signed by [NAME]
for and on behalf of Practical Law Company Limited


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