Service levels and service credit schemes in outsourcing | Practical Law
https://content.next.westlaw.com/practical-law/document/I8cf1f532e82f11e398db8b09b4f043e0/Service-levels-and-service-credit-schemes-in-outsourcing?viewType=FullText&transitionType=Default&contextData=(sc.Default)
This note discusses how service levels may be set and used in outsourcing transactions and the service credit schemes that may be employed to encourage good performance under an outsourcing contract.
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Service levels and service credit schemes in outsourcing
Practical Law UK Practice Note 1-211-9964
(Approx. 22 pages)
Service levels and service credit schemes in outsourcing
by
Fiona Maclean
,
Alain Traill
and
Jagveen Tyndall
, Latham & Watkins LLP
Related Content
Maintained
•
United Kingdom
This note discusses how service levels may be set and used in outsourcing transactions and the service credit schemes that may be employed to encourage good performance under an outsourcing contract.