Transferring Employees on an Outsourcing in Germany: Overview | Practical Law

Transferring Employees on an Outsourcing in Germany: Overview | Practical Law

A Q&A guide to outsourcing in Germany.

Transferring Employees on an Outsourcing in Germany: Overview

Practical Law Country Q&A 1-629-2266 (Approx. 12 pages)

Transferring Employees on an Outsourcing in Germany: Overview

by Peter Bräutigam, Thomas Thalhofer, and Patrick Mückl, Noerr Partnerschaftsgesellschaft mbB
Law stated as at 01 Feb 2023Germany
A Q&A guide to outsourcing in Germany.
This Q&A guide gives a high-level overview of the rules relating to transferring employees on an outsourcing, including structuring employee arrangements (including any notice, information and consultation obligations) and calculating redundancy pay.

Transfer by Operation of Law

1. What is an outsourcing?
In Germany, the term "outsourcing" is not legally defined. In essence, an outsourcing is where certain services are no longer provided by a business but are contracted to a third party. Usually, this is done to either save costs or to allow for more flexibility within the business.
2. In what circumstances (if any) are employees transferred by operation of law?

Initial Outsourcing of Service Provision

Directive 2001/23/EC on safeguarding employees' rights on transfers of undertakings, businesses or parts of businesses (Transfer of Undertakings Directive) has been incorporated into German law in section 613a of the German Civil Code (Bürgerliches Gesetzbuch (BGB)). A transfer of business occurs where a business, or a part of a business (an economic unit) is transferred to another legal entity and the transferred business unit keeps its identity. In such case, the employments assigned to the transferred economic unit transfer as well.
According to the consistent case law of the German Federal Labour Court (Bundesarbeitsgericht) (BAG) and the Court of Justice of the European Union (CJEU), in order for a deemed transfer of a business to occur, the following essential elements must be satisfied:
  • The object of the transfer must be an identifiable organisational unit (whether a business or part of business). This is characterised by the fact that a certain number of employees perform a definable task on a permanent basis, which (in relation to this area) is usually controlled by a manager who is in charge of personnel deployment planning. Such person is usually responsible for exercising the employer's right to direct. The concerned employees do not have to be employed within a single department. The identifiable organisation requirement can also be satisfied through a functional connection between employees and, if necessary, the operating resources required for their activities.
  • The transaction must involve essential operating resources and/or the personnel from the identifiable organisation unit being taken over by another legal entity. Which resources or which employees are "essential" must be decided on a case-by-case basis. As far as the assumption of operating resources is concerned, it must, above all, be examined whether this activity can no longer be carried out without this or comparable operating resources.
  • The receiving legal entity (the transferee) must continue the same or similar activity with the personnel or operating resources "under its own direction" without significant interruption. In this way, the unit (or part of the unit) must continue to have the identity it had as an economic and organisational unit with the new legal entity (the transferee) as it had with the previous entity (the transferor). Continuation as a division, department or team is not necessary to maintain the organisational structure. It is also possible for the "continuation" requirement to be satisfied in cases where the function structures concerning employees or operating resources have not expired and will continue after the transfer date.
To determine whether the conditions for a transfer have been satisfied, an overall assessment is necessary, in which all aspects of the individual case must be taken into account. According to the case law of the CJEU, which the BAG has adopted, the following are relevant when making such determination:
  • The nature of the undertaking or business in question.
  • The transfer or non-transfer of tangible assets such as buildings and movable property.
  • The value of intangible assets at the time of the transfer.
  • The taking over or non-taking over of the main staff or of know-how holders and/or managers.
  • The transfer or non-transfer of customers.
  • The degree of similarity between the activity carried out before and after the transfer.
  • The duration of any interruption of this activity.
Even when all characteristics are present in this respect, the three main factors outlined above must still be satisfied. In particular, a mere succession of functions is not sufficient to justify the applicability of section 613 a of the BGB. Against this background, there is agreement that economic activity per se should not be understood to be an economic unit. Therefore, the mere continuation of the same or similar activities (succession of functions) would not be adequate to assume there has been a transfer of a business or part of a business.
This also applies to the initial outsourcing of services, the awarding of a contract to an external company or the termination of such outsourcing (see below).

Change of Supplier or Service Provider

A change of supplier or service provider can also only trigger a transfer of business from the current supplier/service provider to the new supplier/service provider if the above criteria are met. However, that is rarely the case, since, in most cases, the subsequent supplier does not take over assets or personnel from the other. Many suppliers also use shared service organisations for multiple customers. All of this lowers the probability of section 613a of the BGB being applicable.

Service Provision Returning In-house

A termination of an outsourcing contract can also only trigger a transfer of business from the supplier back to the customer if the insourcing of the outsourced services meets the criteria described above.
3. If employees transfer by operation of law, what are the terms on which they do so?

General Terms

Where there is a transfer of business by operation of law, the employment contracts of the employees of the acquired business or business unit are transferred with all rights and obligations to the transferee, and all terms and conditions of the employment contract continue to apply.
Any terms and conditions contained before the transfer in collective bargaining agreements (CBAs) (concluded with a union) and works agreements (concluded with a works council) will be either be superseded by the (future) collective bargaining agreements or works agreements of the acquiring legal entity on the same subject matter (based on a subject group comparison) or, subordinately, converted to become part of the employment relationship of the transferring employees and cannot be changed by agreement with the employee to their detriment prior to expiry of one year after the transfer has occurred.

Length of Service

The length of service is not affected by a transfer of business by operation of law. The employment relationship, including the already completed years of service, therefore continues unaltered.

Employee Benefits

The same rules as discussed above apply to employee benefits (that is, they are transferred to the new employer). If the new employer cannot provide the previous employee benefits in the same manner as the previous employer, the new employer is obliged to provide a similar and equivalent employee benefit to the employee.

Pensions

The same rules as discussed above apply to pensions rights (that is, they are transferred to the new employer). If the new employer cannot provide the previous pension benefits in the same manner as the previous employer, the new employer is obliged to provide a similar and equivalent pension benefit to the employee.
4. If the employees do not transfer by operation of law but there is a commercial agreement in place for them to be transferred, what employment rights, obligations, and terms must the parties to the agreement adhere to or are common practice to honour? Is the position only governed by the commercial agreement between the parties?
If there is no transfer by operation of law, the customer and the service provider are, subject to the employee's consent, essentially free to agree the terms upon which the employees will transfer. (A transfer against the will of the employee is not possible (outside of a merger scenario)).
However, legal provisions (particularly in the public sector) may require the parties to transfer the affected employees on the same conditions as if section 613a of the BGB would be applicable (as well as section 131, paragraph 3 of the German Antitrust Law (Gesetz gegen Wettbewerbsbeschränkungen (GWB)) for the procurement of public contracts for passenger rail transport services). Even where there are no such legal restrictions, the parties often nevertheless agree to offering conditions that are substantially comparable to or the same as within the applicable regime in the case of a transfer by operation of law (to convince the employees to agree to the corresponding transfer).
It should also be noted that the involvement of the works council or a union can lead to the service provider being subject to a contractual obligation to offer conditions comparable to the statutory regime.

Harmonisation

5. Is a transferee required to harmonise the terms and conditions of transferring employees with those of its existing workforce? If so, what does it mean to harmonise terms in your jurisdiction? What are the risks for the transferee of not harmonising terms, or failing to do so correctly?
As a result of a transfer of a business, the transferee is not obliged to adapt the working conditions of the transferring employees with those of its existing employees. Conversely, there is also no obligation to harmonise the terms and conditions for the transferring employees. The different groups of employees would in particular not be considered comparable in light of the general principle of equal treatment.
However, if harmonisation is desired, the regular statutory rules contained in the BGB and the German Dismissal Protection Act (Kündigungsschutzgesetz (KSchG)) regarding a change of employment conditions apply to the terms and conditions of the individual employment contract of a transferring employee. Therefore, harmonisation can be achieved with the consent of the transferring employee or, it may be necessary to terminate the employment contract, and re-engage the employee with altered employment conditions. If the KSchG applies to the employment relationship, the contract is terminated and the employee is re-engaged on different terms, there needs to be sufficient reason for this to happen. The aim to harmonise employment conditions alone does not justify a termination of the existing employment contract.
Any terms and conditions contained before the transfer in CBAs (concluded with a union) and works agreements (concluded with a works council) will be either be superseded by the (future) collective bargaining agreements or works agreements of the acquiring legal entity on the same subject matter (based on a subject group comparison) or, subordinately, converted to become part of the employment relationship of the transferring employees and cannot be changed by agreement with the employee to their detriment prior to expiry of one year after the transfer has occurred.
6. If there is no legal requirement to harmonise terms and conditions of transferring employees with those of its existing workforce, what are the risks and challenges for the transferee of harmonising, or choosing not to harmonise, the terms and conditions of transferring employees with those of its existing workforce?
As there is no legal requirement to harmonise the working conditions of the two different groups of employees, there are no direct legal risks but only operational problems and challenges if no harmonisation takes place. For example, the two groups of employees (the transferring and existing employees) with different remuneration and working time regimes may lead to employer/employee consultations (and legal actions, which would be burdensome and costly for the company) and may require some practical co-ordination.

Dismissals

7. To what extent can dismissals be implemented before or after the outsourcing?
The statutory dismissal (protection) rules contained in the BGB and the KSchG apply irrespective of an outsourcing. Therefore, the employer must have a sufficient recognised reason for making the dismissal in connection with the outsourcing.
Dismissals are therefore possible provided they are made for personal, behaviour-related or operational reasons (for example, due to a substantial change to the business as defined in section 111 of the German Works Constitutions Act (Betriebsverfassungsgesetz (BetrVG)). To justify a dismissal by the service provider, an operational reason must originate from the business of the transferor or transferee. Furthermore, the customer may, for example, make dismissals at the customer's business for reasons connected to the outsourcing of services to the service provider.
If a dismissal is to be made in connection with the transfer of business, it should be further noted that any dismissal solely due to the transfer of business (where the dismissal does not have any other justification according to the KSchG) will be null and void. However, the right to terminate the employment contract for reasons other than solely the transfer of business (especially for operational reasons) remains unaffected. The following may for example, justify a dismissal for operation reasons:
  • A reorganisation programme by the transferor prior to the transfer.
  • A restructuring concept introduced by the transferee for the acquired business.
  • Where there is a lack of vacant positions for employees who objected to the transfer and remain with the transferor.
8. What liability could arise for the transferor or the transferee for any dismissals before the transfer?
The transferor is responsible for dismissals and their legality prior to the transfer, as at this stage only the transferor has a contractual relationship with the employee(s). In this situation, the employer (as transferor) must observe the general regulations on dismissal from the BGB and the KSchG.
If a dismissal is found to be invalid, the employment relationship with the affected employee remains in place. Liability in connection with any invalid dismissals made before the transfer can, therefore, also arise for the transferee after the transfer. Specifically, these may involve claims for remuneration claims by employees terminated prior to the transfer date.
According to section 613a, paragraph 2 of the BGB, the transferor will be jointly and severally liable with the transferee in relation to any obligations arising from section 613a, paragraph 1 of the BGB if these arose prior to the transfer date and fall due before the expiry of one year after the transfer date. For obligations falling due after the transfer date, the previous employer (the transferor) will be liable only to the extent corresponding to the part of their assessment period that has elapsed at the time of the transfer. As far as both are liable as just described, the transferor and transferee owe the remuneration in such a way that each of them is obliged to pay the whole remuneration, but the employee is entitled to demand the performance only once (joint and several debtor). Therefore, the employee may demand performance from each of the debtors in whole or in part (at their discretion). Both debtors remain obligated until the entire performance has been effected. The employee may, therefore, bring a claim against the transferor and the transferee.
The transferor and the transferee can, however, choose to apportion their liability internally by way of contractual arrangement.
9. What liability could arise for the transferor or the transferee for any dismissals after the transfer?
After the transfer, the transferee is responsible for any terminations, as following the transfer date the contract will exist only between the transferee and the employee. When making any dismissals, the new employer (the transferee) must observe the general regulations on dismissal from the BGB and the KSchG. They are solely liable towards the employee for any dismissal they issue.
According to section 613a, paragraph 2 of the BGB, the transferor will be jointly and severally liable with the transferee in relation to any obligations arising from section 613a, paragraph 1 of the BGB if these arose prior to the transfer date and fall due before the expiry of one year after the transfer date. For obligations falling due after the transfer date, the previous employer (the transferor) will be liable only to the extent corresponding to the part of their assessment period that has elapsed at the time of the transfer. Consequently, they will not liable for dismissals issued by the transferee.
The transferor and the transferee can, however, choose to deviate from the legal position when apporting their liability internally by way of contractual arrangement.

Redundancy Pay

10. How is redundancy pay calculated?
There is no statutory entitlement to redundancy pay.
However, depending on the type of restructuring measure planned, any co-determination rights of the works council, if one exists at the time, must be complied with. If the transfer is, for example, connected with a substantial change to the business (as defined in section 111 of the BetrVG), the employer is obliged to carry out a negotiation process with the aim of concluding a "reconciliation of interests" (Interessenausgleich) which describes the planned measures, and a social plan setting out the compensatory measures with the competent works council (if one is established).
The reconciliation of interests "defines" the terms of the restructuring (for example, the time frame, scope and so on). Standard provisions in a social plan include:
  • Severance payments for dismissed employees.
  • Requalification measures and relocation payments for transferred employees.
Statute does not provide a formula for calculating the fund, nor does it provide criteria on how to distribute the overall social plan funds to individual employees. However, a usual formula would look more or less as follows:
Years of service of the respective employee x gross monthly salary x [factor]
Depending on the industry sector, the employers' economic situation and the parties negotiating power, the factor usually varies from 0.5 and 1.5.
Independently, since the social plan does not prevent the employees from claiming unfair dismissal in court, it is often advisable for employers to arrange for agreements with the works council which limit the risk of unfair dismissal claims. The funds for such agreements must be taken into account when negotiating the funds for the social plan.
However, if no works council exists when the dismissals are issued, there is in principle (and in any event according to statute) no right to severance or compensation under German law. The sole exception is a right to payment of severance if the employer has offered this in the dismissal note to prevent the employee from filing a dismissal protection claim. In this case, entitlement to such a severance payment only arises if the employee does not file a claim for unfair dismissal. The employer is, however, not obliged to make such an offer.
Furthermore, there may be (voluntary) collective agreements (CBAs, works agreements or social plans) in place which provide for a severance.

Secondment

11. In what circumstances (if any) can the parties structure the employee arrangements of an outsourcing as a secondment? What are the risks of doing so?
Secondments in connection with an outsourcing are very likely to be regarded as an assignment of employees to a third party, which requires a permit under section 1 of the German Act on the Assignment of Employees (Arbeitnehmerüberlassungsgesetz (AÜG)), and is limited to a timeframe of 18 months per individual employee. Without this permit, such an assignment can be permissible within a group of companies if this is intended to be a temporary situation. Violations are, among other things, punished with administrative fines and may also result in criminal liability or exclusion from participation in procurement procedures. Furthermore, for the service provider, there is the risk that an employment relationship may be deemed to exist between the customer and the seconded employees.

Information, Notice and Consultation Obligations

12. What information must the transferor or the transferee provide to the other party in relation to any employees? Are there any time limitations or requirements?
There is no statutory requirement to provide information between the transferee and the transferor in relation to any employees. However, prior to the conclusion of a contract between the transferor and the transferee, the transferee usually receives full disclosure about the employment history, employment terms and conditions and personal data in relation to any potentially transferring employee in order to calculate potential risks and costs. Nevertheless, the requirements of the General Data Protection Regulation ((EU) 2016/679)(GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz (BDSG)) must still be complied with in this context, so that information is typically provided step-by-step, depending on the status of the contract negotiations and the probability of realisation.
13. Are there any restrictions or limitations on the personal data of employees that can be shared between the transferor and the transferee?
Under section 26, paragraph 1 of the BDSG, the personal data of employees can be processed either:
  • For the purposes of establishing an employment relationship, provided the processing is necessary for taking a decision on the establishment of the employment relationship.
  • Once an employment relationship has been established, provided the processing is necessary for its implementation or termination, or for the exercise or fulfilment of the rights and obligations of the employees' interest representation resulting from a law, collective agreement, works agreement or a service agreement.
Accordingly, a transfer of the personal data to the transferee can only be made, if necessary, successively before the transfer or completely after the transfer. The only exception is where the employee has specifically consented to the processing of their data (Article 6, paragraph (1)(a), GDPR).
14. What are the notice, information and consultation obligations that arise for the transferor or the transferee in relation to employees, employee representatives, trade unions, works councils, or local authorities?
The transferor or the transferee must notify employees affected by a transfer in writing prior to the transfer. The employee must be informed about:
  • The date of the transfer.
  • The reason for the transfer.
  • The legal, economic and social consequences of the transfer.
  • Potential measures intended for the employee in connection with the transfer.
  • The employee may object in writing to the transfer of the employment within one month after the employee has received notification. In that case, the employee remains employed by the transferor but risks termination of his or her employment because of redundancy.
  • The works council of the transferee and/or the transferor (if established) must be consulted for the negotiation of a "reconciliation of interests" (Interessenausgleich) describing the planned measures and a social plan setting out the compensation of the employees if there is a substantial change of the business of the transferee and/or the transferor connected to the transfer (within the meaning of section 111 of the German Works Constitutions Act). The mere transfer does not trigger such a consultation obligation.
  • Even if there is no substantial change of the business, the economic committee (Wirtschaftsausschuss) of the transferor and the transferee (if established) must be informed before a decision regarding the transfer is made.

Employee Objection to Transfer

15. What action can an employee take if they object to transferring on an outsourcing and what effect does their objection have?
Transferring employees can object to the employment relationship in writing within one month after receipt of the required notification (section 613a (6), BGB). Their objection can be made to the previous employer (the transferor) or to the new owner (the transferee).
The requirement to provide their objection in written form will be complied with if the employee signs the objection with their name in wet ink, or by their notarially-certified initials (section 126, paragraph 1, BGB).
In the case of a timely and effective objection, the employment relationship remains with the previous employer. The objection will have retroactive effect to the time of the transfer, even if it was declared afterwards.
However, termination for operational reasons is not excluded in this scenario. Such terminations are, on the contrary, even common in these circumstances because, in the aftermath of the transfer of the business, there is no longer a role into which the objecting employee can be employed.
An objecting employee will not automatically be further represented by the previous (or any other) works council. They are, therefore, not necessarily entitled to be included in a social plan. Consequently, there is in principle (or, in any event, according to statute) no right to severance or compensation under German law. The sole exception is a right to payment of severance if the employer has offered this in the dismissal note (to prevent the employee from filing a dismissal protection claim). Entitlement to severance payment in this case only arises if the employee does not file a claim for unfair dismissal. The employer is, however, not obliged to make such an offer. In practice, corresponding offers are still usually made, or termination agreements are concluded that provide for a certain severance payment. The aim is to "buy off" the employee to avoid the effort and costs associated with dismissal protection proceedings.

Contributor Profiles

Prof Dr Peter Bräutigam, Partner

Noerr Partnerschaftsgesellschaft mbB

T +49 89 28628145
E [email protected]
W www.noerr.com
Professional qualifications. Germany, Rechtsanwalt; Certified Specialist for Information Technology Law
Areas of practice. Digitalisation/industry 4.0; IT outsourcing; software licence agreements; software project agreements; online procurement platforms; data protection; cyber security.
Recent transactions
  • Advising Bayer on the realignment of their IT function, including outsourcing operations of global IT infrastructure and provision of digital desktop, with a deal volume of more than EUR3 billion.
  • Advising Allianz Group on the restructuring of the IT-infrastructure and as lead counsel on an international telecoms and IT outsourcing project affecting almost all countries in Central and Eastern Europe (CEE).
  • Advising Talanx on a post-merger IT-restructuring and on the outsourcing of their desktop management.
  • Advising an international manufacturer of precision mechanics and optics on the set-up of a microscopy applications platform and on the introduction and European roll-out of a telemedicine tool on a software as a service-basis.
Languages. German, English
Professional associations/memberships. Honorary professor for media and internet law at the University of Passau; Co-chair of the cybercrime committee of the International Technology Law Association (ITechLaw); Board member of the IT law working group of the German Bar (DAVIT); Board member of the German Association of Law and Informatics (DGRI).
Publications
  • Internet of Things, C.H.BECK (with Torsten Kraul), 1st edition 2021.
  • Noerr Digitalisation & Compliance, Study in cooperation with TUM, 2021.
  • IT Outsourcing und Cloud Computing, 4th edition, Erich Schmidt Verlag, 2019.
  • E-Commerce 2.0, C.H.BECK (with Daniel Rücker), 2017.
  • Co-editor of the legal opinion "Industrie 4.0 – Legal challenges of digitalisation".

Dr Thomas Thalhofer, Partner

Noerr Partnerschaftsgesellschaft mbB

T +49 89 28628238 
E [email protected]
W www.noerr.com/
Professional qualifications. Germany, Rechtsanwalt
Areas of practice. Digitalisation/Industry 4.0; IT outsourcing; IT contract law; IT projects; IT litigation and dispute resolution; software licence law; mergers and acquisitions.
Recent transactions
  • Advising Bayer AG on the sale of its global digital farming division to BASF for Monsanto merger clearance, with a deal volume of EUR1.7 billion, and in relation to the IT and BPO outsourcing in connection with the carve out of business functions (Carve Out Factory).
  • Advising German insurance companies Debeka and Nürnberger Versicherung on the major renewal projects of their core insurance systems.
  • Advising a financial institution in a Europe-wide tender for IT-services include end-user computing, infrastructure and applications.
  • Advising Linde on an IT-outsourcing for professional services, hyperscaler, public cloud and private cloud services.
  • Advising Talanx on next generation IT-sourcing to IBM.
  • Advising Bertelsmann on a worldwide WAN outsourcing for all sites of Bertelsmann in 46 countries.
Languages. German, English
Publications
  • Cloud Computing contracts in: Bräutigam/ Kraul, Internet of Things, 1st edition 2021.
  • Outsourcing, in: Auer-Reinsdorff/Conrad, Handbuch IT-und Datenschutzrecht, 3rd edition, Munich 2020.
  • Cloud Computing in: Bräutigam (ed.), IT-Outsourcing and Cloud Computing, 4th edition, Berlin 2019.
  • Rechtliche Aspekte der Blockchain (with Joachim Schrey), NJW 2017, p. 1437.
  • Auswirkungen von Solvency II auf das IT-Outsourcing bei Versicherungen (with Magdalena Beck), CR 2016, p.1.

Dr Patrick Mückl, Partner

Noerr Partnerschaftsgesellschaft mbB

T +49 211 49986125 
E [email protected]
W www.noerr.com
Professional qualifications. Germany, Rechtsanwalt, Certified Specialist Lawyer for Labour Law
Areas of practice. Employment and labour law; (strategic) outsourcing, reorganisation and restructuring projects.
Recent transactions
  • Advising state-owned Berlin housing companies HOWOGE, degewo and berlinovo connection with the purchase of around 15,000 residential and commercial properties.
  • Advising Wirecard insolvency administrator Michael Jaffé on sale of Wirecard's core business to Banco Santander.
  • Advising LVM Versicherung a.G. on the reorganising and sale of its wholly-owned subsidiary Augsburger Aktienbank to ebase.
  • Advising Omnicom Inc. on a consolidation of its German subsidiaries.
  • Advising one of the world's largest retailers on a restructuring of a significant part of its German subsidiaries.
  • Advising Cherry on conversion into an SE.
Languages. German, English
Publications
  • Arbeitsrecht der Liquidation, in: K. Schmidt/Uhlenbruck, Die GmbH in Krise, Restruktureirung und Insolvenz, 6th edition 2023.
  • Zuordnung von Arbeitnehmern bei Betriebsübergang und Umwandlung in: Gaul, Arbeitsrecht der Umstrukurierung, 2nd edition 2022.
  • Mitbestimmungsrecht bei grenzüberschreitenden Umwandlungen, Der Betrieb 2022, p. 1640 – 1647 (with Boris A. Blunck).
  • Aktuelle Entwicklungen zum Betriebsübergang in der Insolvenz, Zeitschrift für das gesamte Insolvenz- und Sanierungsrecht 2021, p. 418 – 424 (with Mareike Götte).
  • Mückl e.al., Arbeitsrecht in der Umstrukturierung, 4th edition, 2017.