This note considers the issues that arise in relation to a private sector outsourcing, both from a customer and a supplier's perspective, including a review of the outsourcing process and the contractual arrangements involved, and discussion of issues relevant to different types of outsourcing, including IT, telecommunications, financial services and business process outsourcing, and offshore and multi-jurisdictional outsourcing.

This note does not deal with issues arising in the context of a public sector outsourcing, which will be subject to public procurement rules. For materials on this, see our Public procurement law toolkit.