CNN Was Joint Employer of Subcontractor's Employees, Violated NLRA by Terminating Subcontracts with Antiunion Animus: NLRB | Practical Law

CNN Was Joint Employer of Subcontractor's Employees, Violated NLRA by Terminating Subcontracts with Antiunion Animus: NLRB | Practical Law

In CNN America, Inc., the National Labor Relations Board (NLRB) affirmed the findings of an administrative law judge (ALJ) that CNN unlawfully insourced technical work previously performed by employees of a unionized subcontractor. The NLRB found CNN to be both a joint employer of its subcontractor's employees and the successor to the subcontractor's collective bargaining obligations. The NLRB also found that the company violated the National Labor Relations Act (NLRA) by attempting to undermine union activity, terminating the technical support services subcontract to bring the work in-house without necessary bargaining and attempting to escape successor obligations by discriminating against the former subcontractor's unionized employees when recruiting and hiring for the insourced technical positions.

CNN Was Joint Employer of Subcontractor's Employees, Violated NLRA by Terminating Subcontracts with Antiunion Animus: NLRB

by Practical Law Labor & Employment
Law stated as of 04 Aug 2017USA (National/Federal)
In CNN America, Inc., the National Labor Relations Board (NLRB) affirmed the findings of an administrative law judge (ALJ) that CNN unlawfully insourced technical work previously performed by employees of a unionized subcontractor. The NLRB found CNN to be both a joint employer of its subcontractor's employees and the successor to the subcontractor's collective bargaining obligations. The NLRB also found that the company violated the National Labor Relations Act (NLRA) by attempting to undermine union activity, terminating the technical support services subcontract to bring the work in-house without necessary bargaining and attempting to escape successor obligations by discriminating against the former subcontractor's unionized employees when recruiting and hiring for the insourced technical positions.
On September 15, 2014, in CNN America, Inc., the panel (Board) heading the NLRB's judicial functions affirmed the findings of an administrative law judge (ALJ) that CNN unlawfully insourced technical work previously performed by employees of a unionized subcontractor. The Board found CNN to be both a joint employer of its subcontractor's employees and the successor to the subcontractor's collective bargaining obligations. The NLRB also found that the company violated the NLRA by attempting to undermine union activity, terminating the technical support services subcontract to bring the work in-house without necessary decision and effects bargaining and attempting to escape successor collective bargaining obligations by discriminating against the subcontractor's unionized employees when recruiting and hiring for the insourced technical positions. (361 N.L.R.B. slip op. 47 (Sept. 15, 2014).)

Background

CNN, a 24-hour cable news channel, has news bureaus and affiliates in a number of cities, including bureaus in New York City (NYC) and Washington DC (DC). From 1980, CNN had technical support service contracts, Electronic News Gathering Service Agreements (ENGAs), with a series of companies. The agreements generally were cost-plus agreements, setting reimbursement rates for services provided. In 1982, the DC-based technicians for Mobile Video Services (MVS), CNN's technical support services subcontractor at the time, selected Local 31 of the National Association of Broadcast Employees and Technicians (NABET) as their representative for collective bargaining with MVS in an NLRB election. In 1985, NYC-based MVS technicians elected Local 11 of NABET for the same purposes. Since 1980, as CNN decided to end technical support service contracts in DC and NYC, the new companies that took on the work hired most of the previous company's technicians and assumed their predecessor's collective bargaining obligations with the NABET local unions. CNN was not a party to any:
  • Collective bargaining agreement (CBA) between the unions and subcontractors.
  • Unfair labor practice (ULP) proceedings brought by the unions against the subcontractors as employers.
In 1997 and 2001, Team Video Services (TVS) began servicing the DC ENGA and NYC ENGA, respectively. NYC and DC were the only bureaus where the technical staff was represented by unions.
In September 2003, as was the custom since 1980, CNN informed TVS that it was terminating the ENGAs at the NYC and DC bureaus without prior discussion with the subcontractor or any notice to the unions representing its employees. However, this time CNN decided to bring the NYC and DC technical work in-house, purportedly to allow it to take advantage of technological (computer-related) developments in the industry. In CNN's press releases and internal emails, company executives glowingly praised the work performed by TVS and its employees.
As these decisions became known to the public and the TVS employees, several CNN executives and managers made comments regarding the union's future with the company:
  • NYC Bureau Chief Karen Curry allegedly stated to employees that CNN had to get rid of TVS because it came with union rules and regulations. There was a factual dispute whether she mentioned "union" in that statement.
  • Manager Jeff Kinney told a TVS cameraman that the cameraman's employment with TVS disqualified him from future employment with CNN.
  • White House Executive Producer Danielle Whelton told a cameraman that there would be no role for the union when CNN took over.
  • When asked by a unit employee whether the union would be back at CNN, NYC Operations Manager Lou Strauss responded that it was a "safe assumption to make" that the union would not be back.
CNN considered existing technician job categories while devising new job titles and functions and setting a process for hiring over 200 skilled technicians in NYC and DC. CNN used a "behavioral interviewing" process to identify applicants with required skills but also those whose behavior suggested an ability to grow. Some non-TVS applicants were hired for new CNN positions even though they:
  • Failed recruitment screenings.
  • Lacked requisite qualifications for the positions.
  • Failed to receive recommendations for interviews.
  • Did not submit completed applications.
In its hiring process, CNN set aside an undetermined number of positions for "growth candidates," individuals who lacked the proper qualifications, but were deemed by CNN to have potential to grow. Some of CNN's hiring managers altered HR summary scores to raise the rankings of non-TVS applicant growth candidates and lower the rankings of TVS applicants. CNN hired all of the non-bargaining unit employees in DC and NYC that applied for jobs through its new Bureau Staffing Program. CNN also hired about 65 former TVS technicians in NYC and 50 former TVS technicians in DC. Accordingly, in both DC and NYC more than half of the new hires for in-house technical work were former bargaining unit employees at TVS. However, there was evidence suggesting that the company did not hire many of the applicants purportedly qualified bargaining unit employees, and did not hire any of TVS's most active union members.
Once the changeover occurred, the former TVS employees whom CNN hired received the same credentials, gear and equipment that they had previously used. The work and responsibilities were primarily the same. However, CNN's technician pay rates were lower than what TVS paid and CNN did not assign overtime work to its employees. Finally, CNN also did not offer premium pay for work on special days, such as holidays, like TVS had.
The unions filed ULP charges alleging that CNN had enacted a plan to undermine the union activity of the unit employees in the NYC and DC bureaus, which included:
  • Terminating the ENGAs with TVS.
  • Transferring bargaining unit work to CNN.
  • Laying off bargaining unit employees.
  • Creating recruitment and hiring procedures to discriminatorily limit the hiring of a majority of TVS bargaining unit employee applicants in each unit.
The counsel for the NLRB's General Counsel issued a consolidated complaint incorporating those allegations and also alleged that:
  • CNN and TVS were joint employers.
  • CNN was TVS's successor.
  • Supervisors and agents of CNN made statements to employees that restrained, interfered with and coerced employees in violation of Section 7 of the NLRA.
The ALJ found that CNN and TVS to be joint employers. The ALJ also found that CNN violated the NLRA in the following ways:
  • Terminating TVS subcontracts based on anti-union animus and causing the termination of employment of many TVS employees.
  • Failing to collectively bargain with the union about the termination of the subcontracts.
  • Making coercive statements.
  • Applying a plan which limited the hiring of discharged TVS employees for the in-house operation, to avoid successor bargaining obligations.
  • Failing, as a successor, to recognize and bargain with the union.
  • Unilaterally changing the terms and conditions of employment.
CNN filed exceptions to the ALJ findings, to the Board.

Outcome

The Board majority (Chairman Pearce and Member Hirozawa) found that:
  • CNN and TVS were joint employers.
  • As a joint employer, CNN unlawfully:
    • canceled the ENGAs to avoid obligations under TVS's CBAs;
    • failed to bargain about the decision to terminate the ENGAs with the unions; and
    • failed to bargain with the unions about the effects of terminating the ENGAs.
  • CNN was a successor to TVS because:
    • CNN continued the business of TVS, its predecessor;
    • a majority of the technical service staff CNN hired would be an appropriate bargaining unit and were former bargaining unit employees at TVS; and
    • alternatively, if the new workforce were not an appropriate bargaining unit or a majority of that workforce were not comprised of former TVS bargaining unit employees, that was because CNN deliberately tried to skirt successor obligations by engaging in discriminatory hiring.
  • As a successor to TVS, CNN unlawfully:
    • refused to recognize and bargain with the unions; and
    • unilaterally set employment terms and conditions for its new workforce.
  • CNN engaged in discriminatory hiring practices to weed out union members, union leaders and discourage unionization generally.
  • Through its supervisors, CNN made statements to discourage union activity and membership.
The Board found that the ALJ was correct in finding that CNN and TVS were joint employers. In reaching this decision, the Board noted that:
  • To establish joint-employer status, it must be shown that the employer meaningfully affects employment relationship matters such as:
    • hiring;
    • firing;
    • discipline;
    • supervision; and
    • direction.
  • Provisions of the ENGAs gave CNN significant authority to indirectly affect essential terms and conditions of employment, including the hiring, supervision and direction over TVS's employees. Specifically, CNN used independent business and operational judgment to:
    • bar TVS from hiring their competitors' technicians;
    • control the number of technicians TVS hired;
    • control the hours worked by unit employees;
    • decide the news stories to be covered;
    • exercise substantial control over the distribution of assignments, particularly in breaking news or emergency situations;
    • provide all direction and supervision to field technicians (the largest category of TVS employees at the NYC and DC bureaus) and engineering technicians;
    • give all directions to TVS employees on the execution of its live news shows, while TVS managers had no input;
    • advised TVS on market rate salaries to pay employees; and
    • influence whether TVS could agree to union proposals.
  • The fact that certain employees did not require significant supervision does not diminish the potential that the instructions they did receive came from a joint employer (Holyoke Visiting Nurses Assn., 310 N.L.R.B. 684, 685 (1993)).
The Board also noted that a joint employer situation seems to be dictated by a situation involving:
  • An employer's inability to trust its operations to its subcontractors.
  • The employer's own required oversight of the subcontractors' employees.
Other factors also made CNN appear to have joint-employer status with TVS:
  • CNN provided TVS managers with office space at each CNN bureau.
  • CNN provided email accounts on the CNN system.
  • CNN supplied all equipment used by TVS employees.
  • TVS employees performed work at the center of CNN's business, and worked exclusively for CNN.
  • CNN held out TVS technicians as its own employees.
  • Evidence shows that TVS and CNN had a joint employer relationship during the period surrounding the alleged ULPs, so the union's certification and previous collective bargaining history is not relevant.
Based on its finding of a joint employer relationship, the Board majority found that CNN had bargaining obligations and unlawfully:
  • Canceled the ENGAs with TVS to avoid its obligations under the CBAs.
  • Refused to bargain with the union over the termination of the ENGAs and the effects of that failure to bargain.
  • Unilaterally limited the number of TVS bargaining unit employees it hired, and changing the wages, hours, and other terms and conditions of employment of those it hired without giving the unions notice or an opportunity to bargain.
The Board also noted that:
  • CNN's argument, that the union waived its bargaining rights by failing to request bargaining, fails because the company presented the cancellation of the ENGAs as a matter that was already decided.
  • Even if CNN terminated the ENGAs to take advantage of technological advances in the industry, the decision did not involve a change in the scope and direction of its business (gathering and producing news).
  • The difference between the compensation for technicians under TVS versus after CNN insourced the technical services and other facts suggested that CNN's decision to cancel the ENGAs was to escape its obligations to the union under the CBA concerning labor costs.
  • CNN violated Section 8(a)(3) by terminating the ENGA and terminating the employment of TVS's technicians to reduce the number of former union members and union supporters. CNN's union animus was demonstrated by:
    • the pretextual reasons given for the ENGAs terminations;
    • the discriminatory application of the Bureau Staffing Program in hiring the new in-house employees;
    • the complaints by CNN officials about the costs and rules involved in the CBA; and
    • the statements that operations would be non-union after the termination of the ENGAs.
The Board (Chairman Pearce and Members Hirozawa and Miscimarra) determined that CNN was a successor from TVS. The test for determining successorship is:
  • Whether a majority of the new employer's workforce are former employees of the predecessor employer.
  • Whether the new employer conducts essentially the same business as the predecessor employer.
The Board majority (Chairman Pearce and Member Hirozawa) noted that:
  • A successor may not refuse to hire predecessor employees just because they are represented by a union (U.S. Marine Corp., 293 N.L.R.B. 669, 670 (1989)).
  • To establish discriminatory hiring in violation of section 8(a)(3), General Counsel must show that the employer failed to hire its predecessor's employees and was motivated by antiunion animus (Planned Building Servs., Inc., 347 N.L.R.B. 670, 673 (2006)).
  • If an employer is found to have discriminated in hiring, the Board assumes that, but for the unlawful discrimination, the successor would have hired the predecessor employees in their unit positions (Planned Building Services, Inc., 347 N.L.R.B. at 672).
  • The staffing of the DC and NYC bureaus provided the most substantial evidence of CNN's discrimination against TVS employees in order to avoid a successorship bargaining obligation. This included conduct by CNN's hiring managers, such as:
    • ignoring governing hiring protocols;
    • interviewing non-TVS applicants who were not qualified or did not even apply for the position for which they were interviewing;
    • disregarding favorable assessments of TVS applicants; and
    • altering human resources summary scores to raise the non-TVS applicant growth candidate rankings and lower the TVS applicant rankings.
  • The ALJ was correct that CNN had an obligation to bargain over TVS shift supervisors because they are employees under the NLRA. The following evidence existed to show that CNN failed to prove that TVS shift supervisors were supervisors under the NLRA:
    • Section 2(11) of the NLRA defines a supervisor as having authority to make personnel decisions and discipline other employees;
    • TVS frequently reminded its employees that shift supervisors were bargaining unit employees who lacked genuine management prerogatives;
    • while shift supervisors assisted TVS managers in staffing and notified TVS managers when technicians called in sick, the managers performed the primary arrangement of schedule and assignments;
    • employees were designated as shift supervisors only temporarily before returning to their employee positions; and
    • shift supervisors had to get approval from TVS managers and CNN to grant overtime to employees and had no authority to discipline employees or recommend discipline for employees.
The Board majority affirmed the ALJ's findings that each of the following statements violated section 8(a)(1):
  • Curry's statement to employees that CNN had to get rid of TVS because it came with union rules and regulations. This displayed the coercive message that CNN would not work with the union. (Member Miscimarra did not believe that the record supported the allegation that Curry referred specifically to unions when referencing rules and regulations).
  • Kinney's statement to a TVS cameraman that his employment with TVS disqualified him from future employment with CNN. Kinney was an agent of CNN and his statement was unlawful and an admission of unlawful motivation.
  • Whelton's statement to a cameraman that there would be no role for the union when CNN took over. Whelton's statement was clearly that there would be no union, regardless of whether she also said that CNN intended to hire the whole TVS staff.
  • Strauss's comment that it was a "safe assumption to make" that the union would not be back. Strauss's comment was unlawful regardless of whether it was initially raised by the employee.
The Board majority ordered an extensive list of remedies for CNN's ULPs, including:
  • Rescinding all changes made to the terms and conditions of former TVS technicians (going back to 2004).
  • Reinstating any TVS technicians who did not get hired in 2004.
  • Making former TVS technicians whole for any loss or reductions in pay and other compensation and benefits since 2004 caused by job loss or unilateral changes to their terms and conditions of employment.
Member Miscimarra concurred with the majority on the following issues:
  • Some CNN representatives engaged in discriminatory hiring decisions in violation of Section 8(a)(3) of the NLRA.
  • CNN, as a successor to TVS, was required to recognize and bargain with the former TVS unions. However, he would have held that CNN had the right to set initial terms for its new employees and to the extent Love's Barbecue Restaurant No. 62 (245 N.L.R.B. 78 (1979)) would foreclose CNN from setting initial terms it should be overturned because it conflicts with the Supreme Court's ruling in Burns.
  • Several of the statements by CNN representatives violated Section 8(a)(1), although not the statements by Karen Curry.
Member Miscimarra dissented from the following majority's conclusions that:
  • CNN was a joint-employer with TVS. Miscimarra found that:
    • the Supreme Court and the Board have held that (in certain industries) interactions between a contracting employer and its subcontractor's employees do not convert the contractor into their employer (NLRB v. Denver Building Trades Council, 341 U.S. 675, 692 (1951));
    • the critical inquiry regarding hiring is whether the employer actively participates in the actual hiring process (which CNN did not), not whether the employer influences the number of employees hired (Southern California Gas, 302 N.L.R.B. 456, 461 (1991));
    • CNN had no direct and immediate control over TVS's hiring, firing, or discipline. CNN had no direct and immediate control over technician compensation or hours, but only encouraged TVS to be aware of the market rates for technical employees when preparing its bids and required TVS to furnish an available team of full-time technicians; and
    • CNN may have directed TVS technicians regarding what work to perform and where and when to perform it, but did not instruct them how to perform their jobs. In addition, any directions that CNN gave TVS technicians were demands by CNN as a client.
  • CNN had a statutory duty to notify the unions of and bargain with them over its decision to terminate the relationship with TVS and bring technical services in-house. In dissenting regarding these issues, Miscimarra found that:
    • everyone recognized TVS as the employer;
    • CNN had a history of terminating and changing its contractor relationships without bargaining; and
    • the nature of CNN's decisions to terminate TVS and to bring technical services in-house (based on structural changes driven by technological advances in the cable television news industry) make them non-mandatory subjects of bargaining.
  • CNN was unlawfully motivated in:
    • the decision to terminate the TVS relationship;
    • the decision to bring the technical work in-house; and
    • the design of CNN's Bureau Staffing Project.
Miscimarra stated that technological advances diminished the need for certain technical employees and required CNN to alter its employment structure. He also noted that CNN had the right to end its contract with TVS because under long-standing precedent, an employer's decision to cease business with another employer because of the union activity of the second employer's employees, is not a violation of Section 8(a)(3). While concurring that CNN was successor to TVS, Miscimarra dissented from the majority's order requiring CNN to rescind all changes made at the time of the transition from TVS to CNN.

Practical Implications

In CNN America Inc., the Board majority cited to precedent regarding its joint employer standard but relied on a few cherry-picked Laerco factors to find CNN was a joint employer of its subcontractor's employees. Without expressly stating it, the Board majority moved the Board's joint employer standard towards one where employers that only indirectly control another employer's decisions regarding setting or negotiating terms and conditions of employment for its employees are more likely to be deemed joint employers. The Board typically requires an employer to directly influence hiring, firing and disciplining decisions of another employer to be a joint employer. Here, the majority relied on the normal cost containment components of a cost-plus subcontracting agreement, which Board precedent holds are not enough to create a joint employer relationship, to find CNN to be a joint employer notwithstanding a 20 year history in which no one suggested it was.
Employers should expect that CNN will appeal this decision as it:
  • Changes the Board's joint employer standard without acknowledging or justifying a change in the law.
  • Imposes extensive remedies to:
    • erase ten years of CNN's operational changes; and
    • compensate hundreds of former and current employees as if the terms of TVS's CBAs applied.
UPDATE: On August 4, 2017, the US Court of Appeals for the District of Columbia Circuit held that:
  • The Board erred by concluding that CNN and TVS were joint employers. The Board applied a standard for determining whether companies were joint employers that was inconsistent with its precedents, without addressing those precedents or explaining why they did not govern.
  • The Board correctly found that CNN was a successor employer, and on that basis, that CNN violated Section 8(a)(5) and (1) by failing to bargain with the union after it completed its hiring and became the technician's employer.
  • Despite CNN's arguments, substantial evidence supported the Board's findings that antiunion animus was a motivating factor in CNN's hiring decisions.
  • Some of the Board's remedies should be remanded for further consideration:
    • providing backpay and benefits to all TVS employees; and
    • recognizing and bargaining with the union as the exclusive representative of the union employees.