This Law Firm Publication by Jackson Lewis P.C. discusses the California Court of Appeal's recent decision in Sanchez v. CarMax Auto Superstores of California, LLC, finding an employment arbitration agreement enforceable. The plaintiff argued that the agreement was both procedurally and substantively unconscionable. The court agreed it was procedurally unconscionable because the plaintiff had no real choice whether to sign it. However, because the agreement's substantive provisions were not oppressive or surprising, the court ultimately found the arbitration agreement was enforceable.