Choosing Service Levels and Credits for Cloud-based Services | Practical Law

Choosing Service Levels and Credits for Cloud-based Services | Practical Law

Parties entering into software as a service (SaaS) or other cloud-based service contracts must carefully structure their agreements to ensure that they understand and properly select the standards according to which the service provider will perform its services.

Choosing Service Levels and Credits for Cloud-based Services

Practical Law Article 7-540-8986 (Approx. 7 pages)

Choosing Service Levels and Credits for Cloud-based Services

by Practical Law Intellectual Property & Technology
Published on 10 Sep 2013USA (National/Federal)
Parties entering into software as a service (SaaS) or other cloud-based service contracts must carefully structure their agreements to ensure that they understand and properly select the standards according to which the service provider will perform its services.