A practice note outlining the main issues to consider when drafting or reviewing consumer terms of business. This note does not deal with industry-specific regulations, such as financial services, consumer credit or telecommunications.
The Consumer Rights Act 2015 received Royal Assent on 26 March 2015 and its main provisions came into force on 1 October 2015. For information on the main issues to consider when drafting or reviewing consumer terms of business from that date, see Practice note, Consumer contracts: common terms and conditions.