ACA Final Rules Expand Claims Procedure Rules and More | Practical Law

ACA Final Rules Expand Claims Procedure Rules and More | Practical Law

The Departments of Labor, Health and Human Services, and Treasury have issued final regulations addressing several key requirements for group health plans and insurers added under the Affordable Care Act (ACA), including preexisting condition exclusions, lifetime and annual dollar limits, coverage rescissions, coverage of dependents to age 26, internal claims and appeals, external review and more.

ACA Final Rules Expand Claims Procedure Rules and More

Practical Law Legal Update w-000-7933 (Approx. 9 pages)

ACA Final Rules Expand Claims Procedure Rules and More

by Practical Law Employee Benefits & Executive Compensation
Published on 17 Nov 2015USA (National/Federal)
The Departments of Labor, Health and Human Services, and Treasury have issued final regulations addressing several key requirements for group health plans and insurers added under the Affordable Care Act (ACA), including preexisting condition exclusions, lifetime and annual dollar limits, coverage rescissions, coverage of dependents to age 26, internal claims and appeals, external review and more.
The Departments of Labor (DOL), Health and Human Services (HHS), and Treasury (Departments) have issued final regulations governing various provisions applicable to group health plans and insurers under the Affordable Care Act (ACA). The final regulations address the following ACA provisions:
  • Grandfathered health plans.
  • Lifetime and annual dollar limits on benefits.
  • Coverage for dependent children to age 26.
  • Internal claims and appeals, and external review procedures.
  • Patient protections.
These provisions were the topic of proposed and interim final regulations following the ACA's enactment in 2010, and also have been addressed in numerous sets of FAQ guidance (see Affordable Care Act (ACA) Toolkit). Highlights of the final regulations are addressed below.

Effective Date and Applicability

The final regulations apply to group health plans and insurers beginning on the first day of the first plan year that begins on or after January 1, 2017. Until the final regulations are effective, plans may continue to comply with the interim final regulations for the various ACA market reforms addressed under the final regulations (see Practice Note, Affordable Care Act (ACA) Overview).

Grandfathered Health Plans

The regulations finalize the Departments' 2010 interim final regulations, as amended, addressing grandfathered health plans, and include clarifications under related FAQ guidance (see Practice Note, Grandfathered Health Plans Under the ACA and Standard Clause, Grandfathered Health Plans Disclosure Statement). Reflecting earlier guidance, the final regulations provide that grandfathered status determinations apply separately to each benefit package, and include other clarifications addressing the benefit package rules (for example, that a health plan's preferred provider organization (PPO), point of service (POS), and health maintenance organization (HMO) options are treated as separate benefit packages for grandfather analysis). The final regulations retain the general requirement that plans include a disclosure regarding grandfathered status in any summary of benefits provided under the plan to participants and beneficiaries (see Standard Clause, Grandfathered Health Plans Disclosure Statement and SPD Compliance Chart for ERISA Plans).

Anti-Abuse Rules

The final regulations address "anti-abuse" rules intended to prevent plans from indirectly making changes that would otherwise result in loss of grandfathered status. The final regulations also incorporate FAQ guidance addressing bona-fide employment-based reasons that prevent a plan that is transferring employees from losing its grandfathered status (for example, if a benefit package is being eliminated because an insurer leaves the market).

Multiemployer Plans

The final regulations clarify that the addition of a new contributing employer, or a new group of employees of an existing contributing employer, to a grandfathered multiemployer plan will not affect the plan's grandfathered status. This assumes the multiemployer plan has not made any other changes that would cause the plan to lose its grandfathered status.

Maintaining Grandfathered Status

The final regulations address the specific changes that will cause a plan to lose its grandfathered status, including to incorporate positions taken in earlier FAQ guidance. Under these rules, for example, a group health plan that requires either fixed-dollar employee contributions or no employee contributions does not lose its grandfathered status if the employer contribution rate changes, provided that there are:
  • Still no employee contributions or no increase in the fixed-dollar employee contributions towards the cost of coverage.
  • No corresponding changes in coverage terms that would otherwise cause the plan to lose its grandfathered status.

Timing of Loss of Grandfathered Status

Reflecting FAQ guidance, a plan ceases to be a grandfathered plan when an amendment that exceeds the applicable thresholds under the regulations becomes effective, regardless of when the amendment was adopted (see Practice Note, Grandfathered Health Plans Under the ACA: When Is Loss of Grandfathered Status Effective?). If grandfathered status is lost:
  • There is no opportunity to cure the loss of status.
  • A reversal after the amendment's effective date will not allow the plan to regain grandfathered status.

Prohibition on Preexisting Condition Exclusions

Under the ACA, a group health plan or health insurer offering group coverage generally may not impose preexisting condition exclusions (see Practice Note, Preexisting Condition Exclusions and Coverage Rescissions Under the ACA). The final regulations finalize the Departments' 2010 interim final rules on this topic, without substantial change, and include other clarifications in FAQ guidance issued after the interim final rules were published.

Prohibition on Lifetime and Annual Limits

Regarding the ACA's prohibition on lifetime and annual limits (see), the final regulations:
  • Adopt the 2010 interim final regulations without substantial change.
  • Include relevant aspects of the Departments' FAQ guidance.
The final regulations address how to determine the scope of "essential health benefits" (EHBs) (which cannot be subject to lifetime and annual limits), applicable for years beginning on or after January 1, 2017. Specifically, plans may choose from any of the 51 EHB base-benchmark plans that have been selected as a state's benchmark plan (as opposed to all plans that are potentially authorized). A final list of these plans likely will be published in November 2015.
The final regulations clarify that the lifetime and annual limit prohibitions apply regardless of whether EHBs are provided in-network or out-of-network. The final regulations also include rules for when a health reimbursement arrangement is:
  • Considered integrated with other group health plan coverage.
  • Treated as complying with the annual dollar limit prohibition.
In addition, the final regulations reflect a clarification that the annual dollar limit prohibition applies to health flexible spending arrangements (health FSAs) that are not offered through a cafeteria plan (see Practice Note, Cafeteria Plans and Legal Update, Guidance Addresses the ACA's Impact on EAPs, HRAs and Health FSAs).
The Departments also noted that a waiver program involving annual dollar limits is no longer available and therefore is not reflected in the final regulations.

Prohibition on Coverage Rescissions

Under the ACA, plans and insurers must not rescind coverage unless a covered individual commits fraud or makes an intentional misrepresentation (see Practice Note, Preexisting Condition Exclusions and Rescissions Under the ACA). A rescission is a cancellation or discontinuance of coverage that has retroactive effect. The final regulations finalize interim final rules issued in 2010 without substantial change, and reflect FAQ guidance issued to date.
The final regulations clarify that a retroactive cancellation or discontinuance of coverage is not a rescission if it is initiated by either:
  • An individual (or authorized representative) and the employer, plan sponsor, plan, or insurer does not directly or indirectly:
    • try to influence the individual’s decision to cancel or discontinue coverage retroactively; or
    • otherwise take adverse action or retaliate against, interfere with, coerce, intimidate, or threaten the individual.
Coverage rescissions are eligible for internal claims and appeals and external review for non-grandfathered health plans, regardless of whether the rescission adversely affects a particular benefit at the time of appeal.

Rescissions and COBRA Coverage

An exception to the prohibition on rescissions for failure to timely pay required premiums also includes failures to timely pay required premiums for COBRA coverage (see Practice Note, COBRA Overview). As a result, if COBRA premiums are not paid by the applicable deadline, the prohibition on rescissions is not violated if the plan retroactively terminates coverage due to a failure to pay for COBRA.

Coverage of Dependents to Age 26

The final regulations adopt the Departments' 2010 interim final rules regarding coverage of dependents to age 26 without substantial change, and also incorporate related FAQ guidance (see Practice Note, Coverage for Adult Children to Age 26 Under the ACA).
In finalizing the regulations on this topic, the Departments highlighted an issue involving plans with HMO designs that restrict eligibility by requiring participants and beneficiaries to work, live, or reside in the HMO service area. According to the Departments, these designs may have a disproportionate impact on dependent children (for example, individuals who move out of an HMO's service area to attend college). Under the final regulations, to the extent a plan's eligibility restriction that requires individuals to work, live, or reside in a service area is applied to children, the restriction violates the ACA's coverage to age 26 requirement.

Internal Claims and Appeals

The final regulations adopt the Departments' interim final rules regarding internal claims and appeals and external review, and the Departments' related guidance, without substantial change (see Practice Note, Internal Claims and Appeals Under the ACA). In related guidance, the DOL has proposed updated claims procedures addressing disability benefits, which would adopt many of the enhanced claims procedures added for group health plans under the ACA and its implementing regulations.
As one example of how the ACA's implementing guidance built upon the pre-ACA claims regulations, plans and insurers that wish to rely on new or additional evidence (or a new rationale) in making a benefit determination must now provide the new or additional evidence or rationale to participants as soon as it becomes available.

New or Additional Evidence

The Departments have provided clarifications regarding the new or additional evidence requirement (see Practice Note, Internal Claims and Appeals Under the ACA: Full and Fair Review: Providing New or Additional Evidence), including that:
  • A plan or insurer must actually send the new or additional evidence to the participant.
  • It is not enough to merely send participants a notice informing them that the evidence is available.
The Departments acknowledge that in some cases new or additional evidence could be received so late that it is impossible to provide it to the claimant in time for the claimant to have a reasonable chance to respond. If this occurs:
  • The time for providing a final benefit denial is tolled until the claimant has an opportunity to respond.
  • After the claimant responds (or has a reasonable chance to respond but fails to do so), the plan or insurer must provide its benefit decision:
    • as soon as a plan or insurer "acting in a reasonable and prompt fashion can provide the notice"; and
    • taking into account any medical exigencies.

External Review

Regarding the ACA's external review requirements (see Practice Note, External Review Under the ACA and SPD Language, External Review for Self-Insured Health Plans), the Departments have temporarily allowed plans and insurers to participate in a state external review process that meets federal requirements similar to external review standards issued by the National Association of Insurance Commissioners (NAIC) (that is, an NAIC-similar process). The Departments are extending this NAIC-similar external review process transition period so that the last day of the transition period is December 31, 2017 (see Legal Update, DOL Extends Transition Period for NAIC-Similar State External Review Procedures). At the end of this transition period, plans and insurers in a state that fails to implement an NAIC-parallel external review process will be required to comply with a federal external review process.
Addressing an issue that divided commenters, the final regulations define the scope of federal external review to include only benefit denials that involve medical judgment as determined by the external reviewer, or a coverage rescission. The final regulations add two items to the list of benefit determinations that involve medical judgment:
  • A plan's or insurer's determination of whether a participant or beneficiary is entitled to a reasonable alternative standard for a reward under a wellness program (see Practice Note, Wellness Programs).
  • A plan's or insurer's determination of whether a plan is complying with the nonquantitative treatment limitation provisions of the Mental Health Parity and Addiction Equity Act (MHPAEA) and its implementing regulations, which require, for example, parity in applying medical management techniques (see Practice Note, Mental Health Parity).

Filing Fees

The final regulations generally prohibit imposition of filing fees on claimants for external review. However, plans that are subject to state laws that permit a nominal filing fee may continue to impose these fees for as long as the state law applies. To be considered nominal, the filing fee must:
  • Not exceed $25.
  • Be refunded to the claimant if a benefit denial is reversed through external review.
  • Be waived if paying the fee would impose an undue financial hardship.
The annual limit on filing fees for any claimant for a single plan year must not be more than $75.

Patient Protections

The ACA's patient protections include rules regarding the designation of primary care providers and benefits for emergency services (see Practice Note, Patient Protections and Clinical Trials Under the ACA). The final regulations adopt the 2010 interim final regulations and an FAQ addressing these rules without substantial change. Among other provisions, the final regulations include a rule under which participants and beneficiaries have the option to designate physicians of various pediatric subspecialties (for example, a pediatric oncologist) as a child's primary care provider without preauthorization from a primary care coordinator.
Also, the final regulations permit plans and insurers to apply reasonable geographic limits regarding which participating primary care providers are considered available, consistent with plan terms and underlying provider contracts.

Provisions That No Longer Apply

The final regulations also address certain transition provisions that no longer apply (for example, a rule under which grandfathered plans could exclude coverage for individuals who were not yet age 26 and who were eligible to enroll in a health plan other than the parent's plan).

Practical Impact

The final regulations cover a good deal of ground and address key ACA market reforms for group health plans and insurers that were in development for several years after the ACA was first enacted. In many cases, the final regulations make few or relatively minor changes to the existing interim final rules. In other instances, however, particularly regarding the rules for internal claims and external review, the final rules include changes and clarifications with which plans or insurers may not be familiar, and for which updates to plan claims and review procedures may be needed.